Introduction
Welcome to DelDesire, a platform that offers home cleaning and maintenance services. By using our website and booking services, you agree to comply with and be bound by the following terms and conditions.
1. Booking and Services
- You must be at least 18 years old to make a booking through our platform.
- Service descriptions and pricing are provided on the website. We reserve the right to update these details without prior notice.
- Bookings are subject to availability, and we confirm all appointments via email or phone.
2. Payments and Cancellations
- Payments for services are to be made online through the available payment gateways.
- If you need to cancel or reschedule your booking, please notify us at least 24 hours in advance to avoid cancellation fees.
- Late cancellations or no-shows may incur a charge equivalent to 50% of the service fee.
3. Liability and Disclaimer
- DelDesire ensures the highest level of care in the services provided but is not liable for any damages or losses caused by circumstances beyond our control.
- We are not responsible for any delays in service due to traffic, weather conditions, or other unforeseen events.
- We reserve the right to refuse service to any customer at our discretion.
4. User Obligations
- You agree to provide accurate information for bookings and service requirements.
- Customers must ensure that the property is accessible for our service providers at the time of the appointment.
5. Changes to the Terms
DelDesire reserves the right to modify these Terms & Conditions at any time. Please review this page regularly to stay updated.